FAQ

FAQ Help Center

What is DigiBox?


DigiBox, a reputable brand renowned for its high-quality and innovative TV boxes, delivers an unparalleled entertainment experience. With state-of-the-art technology and intuitive interfaces, DigiBox ensures seamless usability. Simply plug the box into your TV, connect via Wi-Fi or Ethernet, and access a vast array of features, including over 1,200 TV channels, 30,000 VOD options, PPV sports events, and more. Enjoy superior entertainment without the need for cable subscriptions.

You can use it anywhere in the world! DigiBox is not just one of the best products for home entertainment, you can take it for traveling / road trips.

Yes, DigiBox is a totally legal Android TV box. Watching a stream of movies, TV shows, Sporting events won’t violate U.S. copyright law. You won’t encounter a law issue unless uploading, downloading, or broadcasting content to a large group.

You just need a TV/monitor with an HDMI port, and a wifi/ethernet network connecting to DigiBox, and then it works. We recommend an over 30mbps network for smooth streaming.

No, never! After purchase, you can download the free software in the third-party APP STORE application without extra payment, that’s why it is a real cable cutter, say goodbye to cable fees!

You can purchase it with our online stores / Amazon / local distributors.

It is not compulsory to have a VPN to use DigiBox. If you use 3rd party apps often / need to change the location for a service area with apps like Netflix, we recommend having one.

Yes absolutely. DigiBox is highly compatible with the Google Android TV system. We recommend downloading all official apps from the Google Play Store to ensure they work properly.For some 3rd party apps out of the Google Play Store, you can visit the Market on Home Page. We have added some common 3rd party apps in the Market for easy downloading and installation.

On the 1st row of the Home page, Settings, Apps, select the app(s) you want to uninstall, and click Uninstall.

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We recommend an over 30 Mbps network speed for a good streaming experience. We also recommend an Ethernet hardwire network over a Wi-Fi network for a stable and fast network.

The third-party APP STORE application supports national, local, sports, Canadian, American, Mexican, NFL, MLB, NHL, NSPN+, BTN+, PPV, FloSports…

You can insert a TF card to order to expand the storage. It supports FAT format with 2GB, 4GB, 8GB, 16GB, 32GB, and 64 GB. However, apps must be installed on the device to use (in the APK file).

We warrant our product for 1 year. If there’s any hardware issue, you can contact your seller for replacement/repair.

It depends on your seller’s policy. Please confirm with them before purchasing.